Posts Tagged ‘DWP’

Atos Healthcare forms PIP consultation group with UK disability organisations

Having been selected to carry out assessments for those claiming the new Personal Independence Payment (PIP) benefit on behalf of the DWP, we set our commitment to working closely with interested parties to inform the development and implementation of our service.  We’re pleased to be able to say that our recent consultation meeting included representatives from 20 disability rights/disabled people’s organisations.

Assessments for PIP begin across some parts of the UK this April, and our aim is to ensure we deliver as fair and consistent a consultation service for claimants as possible.

To achieve this, we know it’s vital that we have input from a range of support organisations that help promote and protect the interests of disabled people.

That’s why we have worked to develop relationships with key organisations to form the Atos Healthcare ‘PIP Engagement Group’.  Together with representatives from each group, we have outlined a range of issues where their expertise will be invaluable.  We believe that listening to, and enacting where possible, their advice will help us deliver a better service for the benefit of claimants.

That these groups have agreed to meet with us to discuss issues and options for service improvement doesn’t mean they endorse PIP or our role in it.  Nonetheless we are committed to consulting on issues to ensure the needs of disabled people are fully catered for within the new service.

The recent meeting of the PIP Engagement Group saw representatives from groups supporting specific conditions, consortia of multiple groups and representatives of local authority groups who help individuals complete claims  discuss the design and implementation of the consultations.  It will be the first of a series of meetings, with the emphasis post April 2013 shifting to monitoring the quality of on-going service delivery.  It is hoped this will help to identify quickly any areas that need to be addressed.

We will post more information about the Group’s discussions over the coming months, so please do check back for updates.

The current list of member organisations includes:

1.         Aspire

2.         BLESMA (British Limbless Ex Service Men’s Association)

3.         Citizens Advice

4.         DeafBlind UK

5.         Derbyshire County Council

6.         ecdp (Essex based disabled people’s user led organisation)

7.         Every Disabled Child Matters

8.         Limbless Association

9.       Mencap

10.       Macmillan Cancer Support

11.       Mind

12.       MND Association (Motor Neurone Disease Association)

13.       MSS (Multiple Sclerosis Society)

14.       NAS (National Autistic Society)

15.       NCODP (Norfolk Coalition of Disabled People)

16.       NRAS (National Rheumatoid Arthritis Society)

17.       Papworth Trust

18.       Parkinson’s UK

19.       RCN (Royal College of Nursing)

20.       RNIB (Royal National Institute of Blind People)

21.       Sense

22.       Terrence Higgins Trust

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Changes to ESA – January 2013


Some changes came into effect yesterday on the 28th January 2013 in relation to ESA and the consideration of cancer treatment.  The Department for Work and Pensions explained the changes in a press release issued in September.

The ESA50 limited capability for work questionnaire has been updated so that a healthcare professional can add relevant details to the questionnaire. For anyone not receiving cancer treatment the questionnaire asks for very similar information as before.

See also:

The importance of additional medical information to the WCA process

 Atos-Healthcare-limited-capability-for-work-questionniare.jpg.docxAtos Healthcare consideration of evidence, before arranging an appointment for a Work Capability Assessment.


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Advice from a health care professional

We understand that many people who have an upcoming Work Capability Assessment (WCA) may feel apprehensive.The health care professionals who carry out the assessments are also aware that it can be a stressful time when you’re going through the process. So they’ve offered some advice for people about to attend a WCA.

This ranges from encouraging you to bring a companion along to your appointment if it’ll help you feel more comfortable, to reminding you to bring any existing medical evidence with you, like letters from your GP.

If you’ve got a WCA coming up, why not take a look at our infographic to see the advice from our health care professionals?


Click on the image to enlarge

 See also:

How the Atos Healthcare health care professional assesses capability

Atos Healthcare: What to expect from your Work Capability Assessment

How new additional medical information is used during a Work Capability Assessment

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Atos Healthcare: What experience and training do health care professionals have?

Our health care professionals who carry out Work Capability Assessments come from a range of backgrounds – some were doctors in their previous role and others nurses or physiotherapists. All are qualified clinicians, with at least three years post-registration experience, who have worked directly with patients in previous jobs.

Only a small percentage of those who apply to become a health care professional with us are accepted. Those who are undergo a period of initial training, followed by practical assessment and 100% audit before they can be considered for approval by the DWP. After this, a continuing medical education programme, along with access to a Mental Function Champion, means that health care professionals are equipped to assess individuals who have mental, intellectual or cognitive impairments.

For more information, why not take a look at this infographic?

Atos-Healthcare-infographic-No.4-training-our-healthcare-professionals-no logo-FINAL

Click on the image to enlarge

 See also:

How the Atos Healthcare health care professional assesses capability

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What can the Atos Healthcare contact centre help you with?

We know that many individuals who have an upcoming Work Capability Assessment (WCA) have questions about the assessment, and the claim process.

The Atos Healthcare contact centre can help you with questions about your appointment, such as booking an interpreter for your assessment. However, there are some queries that only the Department of Work and Pensions (DWP) can answer.

This infographic is a guide to when you should get in touch with Atos Healthcare, when you should consult the DWP, and how to do so. You may also find answers to your questions in our FAQ.

See also:

Help finding your WCA assessment centre

Taking special requirements into account for the WCA

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