Posts Tagged ‘Department for Work and Pensions’

The role of the Health Professional in PIP assessments

Health Professionals (HPs) are the people who undertake Personal Independence Payment (PIP) assessments. The reports they produce are sent to the Department for Work and Pensions (DWP). Atos Healthcare HPs are experienced physiotherapists, nurses, occupational therapists and doctors who have been trained in the specialist field of disability assessment. They come from a variety of health backgrounds such as the NHS, and private practices, so they have experience working with people in all kinds of complex and challenging circumstances.

The PIP assessment is not a “medical” one in the traditional sense, because the Health Professionals will be looking at the impact of your disability or health condition on your daily life rather than diagnosing or treating the condition itself. The assessment our Health Professionals perform is in accordance with criteria set by the DWP.  It looks at somebody’s ability to carry out a number of key everyday activities. The assessment considers both physical and mental/cognitive challenges that are faced by claimants.
 
The Health Professional reviews information provided on your ‘How your disability affects you’ form and any other supporting evidence provided.  They decide whether a report can be produced based on the information provided, if more evidence is needed to complete a report without the need to see you, or if we need see you for a face-to-face consultation. Most people will be asked to see an HP in a face-to-face consultation and this will give you the opportunity to tell him or her how your health condition or disability affects your daily life in your own words. The HPs may also request further information from other professionals involved in your care. They will take account of all information gathered and send a report to the DWP.  A Decision Maker in the DWP will use the report, along with any other information provided, to decide upon your PIP entitlement and level.

More information on Health Professionals can be found on our website.

See also:

The Personal Independence Payment Assessment Process

Additional evidence for Personal Independence Payment (PIP)

Personal Independence Payment (PIP) Health Professional training

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What is a Personal Independence Payment (PIP) assessment?

When you make a claim for Personal Independence Payment (PIP), the Department for Work and Pensions (DWP) will first check that the basic entitlement conditions (as set by the DWP) are met. The PIP entitlement conditions stipulate that you must be aged between 16 and 64 and have had difficulties with ‘activities of daily living’ and/or mobility for three months and expect them to last for at least 9 months. If you meet these criteria a PIP assessment will take place.

The DWP will ask you to complete a ‘How your disability affects you’ form about how your health condition or disability affects your daily life.  They will then pass this information to one of their assessment providers, of which Atos Healthcare is one. A Health Professional (HP) with specialist training in assessing the impact of disability will consider your ability to carry out a series of key everyday activities using guidance provided by the DWP.  Sometimes they will be able to do this by using the information you have provided on your ‘How your disability affects you’ form together with any supporting evidence, but it is more likely that they will ask you to attend a face to face consultation. 

Whether the HP has been able to assess your claim with or without the need for a face to face consultation, they will produce a report of their findings and send it to the DWP.  Using this report, together with any other available information, the DWP will decide on your PIP entitlement and level.

More information on Personal Independence Payment assessments can be found on our website.

See also:

The role of the Health Professional in PIP assessments

The Personal Independence Payment Assessment Process

Where to go for more information on Personal Independence Payment (PIP)

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The first Personal Independence Payment (PIP) referral has been received by Atos Healthcare

Yesterday saw the arrival of the first PIP referral from the Department for Work and Pensions (DWP) to Atos Healthcare. Our customer service staff and Health Professionals have undertaken comprehensive training programmes and have been preparing for this day for many months and are keen to start playing their parts in the PIP assessment process.  We aim to deliver a high standard of service where you are treated as an individual and with courtesy and respect. 

The Atos Healthcare PIP Assessment Service will operate in Scotland, north east England, Yorkshire and Humberside, north west England, south east England, south west England and London. The national rollout of PIP for new claims starts on the 10th June 2013 but for those living in the north of England the new rules already apply for new claims.  See our previous post about the post codes currently covered and for more information about the Atos Healthcare PIP Assessment Service see our website.

More information on PIP can be found on our website.

See also:

What is a Personal Independence Payment (PIP) assessment?

Atos Healthcare: our role in Personal Independence Payment assessments

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Atos Healthcare forms PIP consultation group with UK disability organisations

Having been selected to carry out assessments for those claiming the new Personal Independence Payment (PIP) benefit on behalf of the DWP, we set our commitment to working closely with interested parties to inform the development and implementation of our service.  We’re pleased to be able to say that our recent consultation meeting included representatives from 20 disability rights/disabled people’s organisations.

Assessments for PIP begin across some parts of the UK this April, and our aim is to ensure we deliver as fair and consistent a consultation service for claimants as possible.

To achieve this, we know it’s vital that we have input from a range of support organisations that help promote and protect the interests of disabled people.

That’s why we have worked to develop relationships with key organisations to form the Atos Healthcare ‘PIP Engagement Group’.  Together with representatives from each group, we have outlined a range of issues where their expertise will be invaluable.  We believe that listening to, and enacting where possible, their advice will help us deliver a better service for the benefit of claimants.

That these groups have agreed to meet with us to discuss issues and options for service improvement doesn’t mean they endorse PIP or our role in it.  Nonetheless we are committed to consulting on issues to ensure the needs of disabled people are fully catered for within the new service.

The recent meeting of the PIP Engagement Group saw representatives from groups supporting specific conditions, consortia of multiple groups and representatives of local authority groups who help individuals complete claims  discuss the design and implementation of the consultations.  It will be the first of a series of meetings, with the emphasis post April 2013 shifting to monitoring the quality of on-going service delivery.  It is hoped this will help to identify quickly any areas that need to be addressed.

We will post more information about the Group’s discussions over the coming months, so please do check back for updates.

The current list of member organisations includes:

1.         Aspire

2.         BLESMA (British Limbless Ex Service Men’s Association)

3.         Citizens Advice

4.         DeafBlind UK

5.         Derbyshire County Council

6.         ecdp (Essex based disabled people’s user led organisation)

7.         Every Disabled Child Matters

8.         Limbless Association

9.       Mencap

10.       Macmillan Cancer Support

11.       Mind

12.       MND Association (Motor Neurone Disease Association)

13.       MSS (Multiple Sclerosis Society)

14.       NAS (National Autistic Society)

15.       NCODP (Norfolk Coalition of Disabled People)

16.       NRAS (National Rheumatoid Arthritis Society)

17.       Papworth Trust

18.       Parkinson’s UK

19.       RCN (Royal College of Nursing)

20.       RNIB (Royal National Institute of Blind People)

21.       Sense

22.       Terrence Higgins Trust

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Atos Healthcare: Requests engagement with Disability Rights Groups on Personal Independence Payment (PIP)

As we announced last week, we have been selected as one of the regional partners by the Department for Work and Pensions (DWP) to deliver assessments for those claiming the new Personal Independence Payment (PIP) benefit, which replaces Disability Living Allowance (DLA) in April 2013.

We are currently speaking to a number of Disability Rights Groups to understand their views on how we as a provider can make our part in the process work effectively. We are also asking their advice on which communication channels we should use when PIP is underway to make sure that those people seeking PIP support are fully informed. We recognise that there is a wide range of disabilities that PIP will support and we are keen to speak to a cross representation of groups so that everyone’s view is considered.

We are interested in building strong relationships with a small group of organisations who can coordinate views and work closely with us. If your organisation has not yet been contacted by us and would like to be part of this process, please let us know by using the Contact Us form on our website.  You will be contacted by a member of the PIP team over the next few days.

See also:

Atos Healthcare: our role in Personal Independence Payment (PIP) assessments

Atos Healthcare forms PIP consultation group with UK disability organisations

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