We have said before on this blog about the importance in the Work Capability Assessment (WCA) of up to date information about how your illness or disability affects you. You can include information with the ESA50 questionnaire that you complete and send in as well as bringing in information to the face-to-face part of the assessment if you need to have one. It is important to remember though that new information can be submitted at any stage in the assessment process.
When a healthcare professional (HCP) reviews your referral to us from the Department of Work and Pensions (DWP) they take into account all of the information that is available to them at the time. Depending on the stage in the process, this might be your completed questionnaire, information that you sent in with the questionnaire or information that we have obtained from a health professional involved in your care, such as your GP. If the HCP has enough information to be able to provide a report to DWP without you needing to have a face-to-face assessment they will do so.
It is helpful to make us aware if you receive new information about your illness or disability or your condition changes at any stage during the assessment process. The new information can then be taken into account. It might mean that you don’t need to be seen face-to-face or it might mean that you can be seen at home instead of an assessment centre.
What you need to do with any new information will depend on the stage in the process you’re at and what the new info is. To find out what to do in your case you can call us on 0800 2888 777 and speak to an advisor. If we have already sent a report to DWP we can tell you this so that you can send the information to them. The Decision Maker at the DWP who makes the decision on your ESA claim has access to all of the information that you have sent in or that we have obtained, and takes it into account along with the report that we write.