When you attend an assessment centre for a Work Capability Assessment (WCA), Atos Healthcare will pay your travel expenses. We can reimburse the cost of travel from your current address to our assessment centre, and your return journey home.
When you arrive at the assessment centre the receptionist will be able to help you complete the claim form.
Claiming for different kinds of transport:
You can claim back the cost of your journey by public transport. Keep hold of any tickets to show the receptionist.
If you choose to travel by car we can help pay for the fuel covering your journey. The rate that we pay is set by Her Majesty’s Revenue and Customs (HMRC), and is currently 25 pence per mile.
If you have to pay for your parking, we will reimburse the full cost
Please contact Atos Healthcare if you can only travel to the consultation centre by taxi. You may be able to claim taxi fares if you have a letter from a medical professional who is treating you explaining why your condition means that you cannot travel by public transport. Atos Healthcare cannot help you with any charges from your medical professional for providing the letter.
Please send the letter to Atos Healthcare and we will contact you to tell you if we can pay your taxi fares. For information about where to forward the letter for ESA assessments call 0800 2888777.
If you choose to travel to the centre by taxi without obtaining agreement from Atos Healthcare, we will reimburse the cost of public transport from your current address. The assessing health care professional may be able to authorise reimbursement of taxi fares but only if they consider that you would have been unable to attend your appointment using public transport.
How we will pay
Expenses are paid into a bank account, so please bring details of these to your assessment. We do not have the facility to pay expenses in advance, in cash, or into a Post Office account.