Archive for April, 2015

Atos Healthcare PIP Frequently Asked Question suggestions

The Atos Healthcare website has all of the information you need about the Personal Independence Payment (PIP) assessment process. That is the part of PIP that we manage in most parts of the Britain. As well as describing the process step-by-step in writing, with video and images, we have a Frequently Asked Question (FAQ) section. This section lists questions that you might have, organised by the stage in the assessment process that you might have them. The four sections are

What are FAQs?

The idea behind FAQs is that the information is very specific to the question being asked. This means that it can be easier to read and understand than if the information is part of a wider explanation. The questions that we currently have listed are ones that we know people have about the assessment process.

Is there a question missing? Suggest we include it

If there is a question that you think should be in there, let us know in the comment section below or through the website feedback section of the website. We will then consider it when we next update the website. If it is a question that you need to know the answer to now you are best to contact the customer service team directly. You can find out how to do this in the ‘Contact us’ section of the website.

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DWP have set dates for the further extension of PIP reassessments

The Department for Work and Pensions (DWP) have recently announced a further extension of Personal Independence Payment (PIP) reassessments to several new postcode areas from the 25th May, 22nd June and 27th July 2015. The updated version of the map that they produce to illustrate the rollout is below.

Reassessment means that the following current DLA recipients will be invited to claim PIP

  • those with fixed period DLA awards ending ;
  • young people turning 16;
  • those where there is a report of a change in the DLA claimant’s health condition or disability; and
  • existing DLA claimants aged 16-64 who wish to make a PIP claim.


More information about the design of PIP can be found on the website.  We have produced information about the assessment process for PIP.  You can find this information on this blog, as well as on the Atos Healthcare website.

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