We just want to highlight a video we have recently published on the Atos Healthcare YouTube channel. It describes the information and documents that you need to have if you are having a Personal Independence Payment (PIP) consultation as part of your PIP claim. You can also find this information in the pack you get with your appointment letter.
We have several other videos about the PIP assessment process on YouTube to support the information that you can find on our website.
If you have any questions about what you need to bring, you can also find out how you can contact us on our website.
Many of the people who claim Personal Independence Payment (PIP) will need to have a face-to-face consultation as part of the PIP assessment process. We just want to make sure that you know that you are welcome to have a companion with you during your consultation.
A companion can be anyone you choose: from a friend or family member to a support worker or carer. We know that having someone with you can help to make attending a consultation much less stressful. If your consultation is at one of our consultation centres a companion can also provide practical or emotional support while you are travelling and whilst waiting to go in.
Can the companion contribute during the consultation?
With your permission, your companion may be able to provide a valuable contribution to the discussion with the health professional (HP) in helping you to answer their questions. For example, if you have mental, cognitive impairment or learning difficulties a companion may be able to help you to give an accurate account of how your health condition or disability impacts on your daily life.
The HP will be keen to hear extra information from your companion but it is important to note that the consultation and discussion will always be focused towards you as it is essential that the HP’s advice is based on your circumstances.
Whether you choose to bring someone with you just for company, for practical support or to help you during the consultation please just let the HP know who they are and how you would like them to be involved.