Most people claiming Personal Independence Payment (PIP) will be asked to attend a consultation. Our aim is to make your experience with us as comfortable and stress-free as possible. To help you get an idea of what to expect, this video shows a simulation of a PIP consultation. Actors represent a health professional, by training a physiotherapist, and a man who suffers from joint problems and depression.
Other key facts about the PIP consultation:
- They will take place in a variety of community settings, such as local clinic. For some people, home consultations will be carried out instead.
- The health professional will have reviewed any supporting evidence you sent, including your ‘How your disability affects you’ form. You can also bring additional relevant evidence to your consultation.
- The consultation is not designed to make a diagnosis but as a conversation between you and the health professional to describe how your disability affects your ability to live independently
- You are encouraged to bring a companion into the consultation with you if you like.
For more information about the PIP consultation process, see also: Will a face-to-face consultation always be required if I claim PIP?
And other videos on our YouTube channel