Personal Independence Payment: A guide to each stage of the process

We realise that it might not be clear when you are claiming Personal Independence Payment (PIP) what Atos Healthcare’s role in the process is. To help with this we have created this image, which shows the different roles of both us and the Department for Work and Pensions (DWP) across the different stages of the claim process.


Click on the image to enlarge

You can also see a version of this image on our YouTube channel, along with a voice-over and captions.

We do PIP assessments for the DWP in certain areas of the country – Scotland, North England and South England including London. This diagram therefore reflects the process your claim will go through if you live in one of those areas.

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