Archive for August, 2013

Where will your Personal Independence Payment consultation take place?

Personal Independence Payment (PIP) is a new benefit designed to help towards some of the extra costs arising from living with a health condition or disability.  Most people who make a claim for PIP will be required to attend a face to face consultation with a qualified Health Professional (HP).   For the majority of people these will be conducted at one of our consultation centres. These centres are based in the local community, meet accessibility standards and have access to ground floor accommodation. 

Atos-Healthcare-pip-door-bellNevertheless, we fully understand that for some people a visit to a consultation centre may be difficult. In recognition of this we follow a set of guidelines to cover the circumstances where a home consultation will be appropriate. These include where a person’s diagnosis suggests significant disability that may make travel very difficult or it is evident that the claimant is unable to travel due to their health condition or impairment.

The HP will consider the information available from your ‘How your disability affects you’ form, and other relevant information that you included with it, to see if a home consultation is appropriate.  If it is, you will be advised of this and a suitable arrangement will be made to visit you. However, if you are invited to a consultation centre and you think that this will be too difficult for you, you should contact our Customer Service Centre. An HP will contact you to discuss your reasons for the request and tell you about the options available.  Each request is considered on a case by case basis.

See also:

The Atos Healthcare PIP consultation centres

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Where to go for more information on Personal Independence Payment (PIP)

Personal Independence Payment is a new benefit and will eventually replace Disability Living Allowance for working age people.  This is a very important level of financial support for people with conditions and disabilities who face extra costs associated with living independently.  It is understandable that there will be many questions about this change and not surprisingly there is a great deal of information available and from many different sources.

Useful PIP information from the Department for Work and Pensions (DWP)Atos-Healthcare-pip-links-signpost

For many people the most appropriate place to start will be the websites relating to PIP; they give a very good overview of the eligibility criteria and what to expect from the benefit. There is also information for support organisations that help claimants in completing the ‘how your disability affects you’ questionnaire.

Here are some examples of what is available:

The UK government has decided that people applying for PIP should be assessed against standard criteria and that the assessment should be done independently of DWP by appointed ‘Assessment Providers’.  Atos Healthcare and Capita have been appointed as the PIP assessment providers for the UK.

Useful PIP information from Atos Healthcare

Atos Healthcare has provided information on our website about our approach to PIP assessment provision, against criteria set by the DWP.  We also provide this information in the letters that we send to claimants who are invited to a face to face consultation as part of their assessment.

We aim to provide information in a number of different formats to help explain our part of the process to people with differing communications needs.  The assessment process is depicted in our animation. Our frequently asked questions section and this blog also provide information on a range of topics related to our role in the assessment process.

Atos-Healthcare-pip-links-computer-screePIP Information from charities and other organisations

In addition to information from the DWP and from the Assessment Providers, there is a wealth of information provided by Disability Representative Groups (DRG).  These groups often provide information that is focused on specific conditions or disabilities and in many cases is more directly relevant to an individual with that condition.

Disability Rights UK has written a comprehensive guide to PIP, which includes detailed information on the entire process, including making the initial claim, filling in the form, and the face-to-face consultation.

fact sheet from Carers UK explains the differences between three benefits, PIP, Disability Living Allowance, and Attendance Allowance.

There is also more information available from other charities – we’ve listed some links below from these groups where you can find more information on welfare reform and benefits

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