Additional evidence for Personal Independence Payment (PIP)

In addition to the information on your ‘How your disability affects you’ form, a Health Professional (HP) can also consider additional evidence that is relevant to your health condition or disability.

What evidence to send with your PIP claim form

Atos-Healthcare-pip-additional-evidence-formYou will be asked on your claim form to provide any evidence you wish us to consider by sending it to the DWP with your completed ‘How your disability affects you’ form.  You will also be asked to nominate the professionals who know best how your conditions affect you.

The DWP will send the evidence you have provided to us when your case is referred.  The evidence could be information about you from your GP, specialist, social worker, occupational therapist, for example, or any other professional who supports you. It might include things like the results of tests, x-rays or scans you’ve had, copies of letters from a consultant or your GP, or anything else you have available which tells us more about how your health conditions affect your daily living.

You need only send in things you already have available. We don’t recommend that you request other documents which might slow down your claim or for which you might be charged a fee. For example, there is no need to ask your GP to write a letter especially for your PIP claim – and GPs may charge a fee for this sort of letter.  If we require information from your GP we will contact them, if you provide their details, and we will pay their fees if appropriate.

There is also no need to send in any information which isn’t personal to you, such as information about your medical diagnosis downloaded from the internet.

If the impact of your health condition or disability varies over time, you may want to keep a record of this and send this with your ‘How your disability affects you’ form. However, we understand that for some people this may be difficult and we will still be able complete an assessment without it.

Under what circumstances will Atos Healthcare request further evidence?

When we receive your ‘How your disability affects you’ form and the evidence you have provided, we will consider all the available information and determine if a fully justified report can be prepared based on the information we have.  If that is possible we will not need to ask you to attend a face-to-face consultation.  However, if we are not able to provide a fully justified report we will need to gather more information either by contacting the professionals you have listed on your claim form, or by inviting you to a face to face consultation.

The HP will, if necessary, request evidence from the most appropriate source for your individual case. This  could include;

  • A report from a health professional involved in your care, such as nurses, health visitors, psychiatric nurses, occupational therapists or physiotherapists,
  • A report from your GP,
  • A report from an NHS hospital,
  • A report from a local authority funded clinic,
    Evidence from any other professional involved in supporting you, such as social workers, key workers, care co-ordinators.

This is not an exhaustive list but provides an illustration of the type of people we can approach to get information to help assess the impact of your disability or condition on your daily life. If there is anyone in particular that you’d like us to contact if we need more information, it is important that you make this clear on your ‘How your disability affects you’ form – this will give us the consent we need to be able to write to them if needed. Please provide contact details for these professionals.

Bringing evidence to the consultation

It’s a good idea to submit as much relevant information as possible with your ‘How your disability affects you’ form as this will help us get a better understanding of how your health condition or disability affects you, and it might mean we don’t need to ask you to attend a consultation at all.

However, if you are asked to a face to face consultation you can still bring recent or new evidence along with you to your consultation. This could include any of the information mentioned above as well as:Atos-Healthcare-pip-additional-evidence-asthma

  • Current medication packets or other current medication such as inhalers;
  • Medical aids such as walking sticks, hearing aids, glasses and contact lenses;
  • Any new information that you’ve received since submitting your forms or which you’ve not sent in already.

All of this information helps to give the HP more information about how your health condition or disability affects you.

Once our HP has written the report, we will send any evidence we have gathered, and copies of any evidence you have brought with you to the consultation, to the DWP along with the report written by the HP.  It will all be available for the Decision Maker to use in making a decision on your PIP claim.

 See also:

What is a PIP Consultation?

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12 Responses to “Additional evidence for Personal Independence Payment (PIP)”

  1. Les says:

    A report from a health professional involved in your care, such as nurses, health visitors, psychiatric nurses, occupational therapists or physiotherapists,
    A report from your GP,
    A report from an NHS hospital,
    A report from a local authority funded clinic,
    Evidence from any other professional involved in supporting you, such as social workers, key workers, care co-ordinators.

    Given that I am an ordinary disabled person, much like most that are thinking about claiming PIP, why and how are we supposed to have access to the above info? The only information that I hold is my repeat prescription list. Surely all of the above is for use by my GP? Even if I was sent say a radiographers report following a brain scan, it would not be able to understand it – they are medical reports sent to medically trained people – not the like of you and me?

    • Atos Healthcare says:

      Hi Les

      Thanks for your question.

      The things you’ve listed are the things that we have said our health professionals might try to obtain from the people who might have them, rather than from yourself. Sorry if this wasn’t clear.

      Our health professionals are able to identify how what is in the documents can help them to provide a report to the DWP as part of your PIP assessment.

  2. Mary says:

    Could I ask a question. I have recently sent off a PIP form for someone else, an elderly relative. I have some additional hospital letters to send, what address do I send these too?

  3. Stephen says:

    Hi how long after the decision maker has the forms will it take for them to make a decision if you get pip or not

    • Atos Healthcare says:

      Hi Stephen

      Thanks for your question.

      We don’t have any information on the progress of your claim once it is back with DWP I’m afraid. You will need to contact them for a progress update. The DWP PIP enquiry number is 0345 850 3322

  4. Lesley says:

    Hello, is it normal practice for the DWP not to ask for supporting medical documentation directly from the names provided on the forms? I didn’r include the documentation myself however I did provide the names and addresses of all medical professionals I had dealings with.

    • Atos Healthcare says:

      Hi Lesley

      Thanks for the question, but I’m afraid that you would need to ask DWP about what their processes involve and whether they would seek more information than is already available to them when they come to make a decision. Typically, this would include information you’ve provided as well as any contact we’ve made or information that we have requested and received from medical professionals listed on your form. We’ve put the DWP contact details on our website http://www.atoshealthcare.com/contactus

  5. Fardosa says:

    hello, I am profoundly deaf with normal speech who don’t use sign language and have difficult lip-reaing. May I have a note taker during my Atos Assessment?
    Thanks

  6. Willo says:

    Hi, with regards dla to pip medical evidence. Is esa at support level evidence already held by atos used in relation to claims for pip. And if so then why the need for more evidence if you already have the information at first hand. Confusion reins for this individual

    • Atos Healthcare says:

      Hi Willo
      Thanks for the question. We don’t hold the evidence you mention unless it has been sent to us as part of your PIP claim. The Centre for Health and Disability Assessments currently do assessments for ESA. We’ve explained a bit more about this on our website that you might find helpful.

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