In addition to the information on your ‘How your disability affects you’ form, a Health Professional (HP) can also consider additional evidence that is relevant to your health condition or disability.
What evidence to send with your PIP claim form
You will be asked on your claim form to provide any evidence you wish us to consider by sending it to the DWP with your completed ‘How your disability affects you’ form. You will also be asked to nominate the professionals who know best how your conditions affect you.
The DWP will send the evidence you have provided to us when your case is referred. The evidence could be information about you from your GP, specialist, social worker, occupational therapist, for example, or any other professional who supports you. It might include things like the results of tests, x-rays or scans you’ve had, copies of letters from a consultant or your GP, or anything else you have available which tells us more about how your health conditions affect your daily living.
You need only send in things you already have available. We don’t recommend that you request other documents which might slow down your claim or for which you might be charged a fee. For example, there is no need to ask your GP to write a letter especially for your PIP claim – and GPs may charge a fee for this sort of letter. If we require information from your GP we will contact them, if you provide their details, and we will pay their fees if appropriate.
There is also no need to send in any information which isn’t personal to you, such as information about your medical diagnosis downloaded from the internet.
If the impact of your health condition or disability varies over time, you may want to keep a record of this and send this with your ‘How your disability affects you’ form. However, we understand that for some people this may be difficult and we will still be able complete an assessment without it.
Under what circumstances will Atos Healthcare request further evidence?
When we receive your ‘How your disability affects you’ form and the evidence you have provided, we will consider all the available information and determine if a fully justified report can be prepared based on the information we have. If that is possible we will not need to ask you to attend a face-to-face consultation. However, if we are not able to provide a fully justified report we will need to gather more information either by contacting the professionals you have listed on your claim form, or by inviting you to a face to face consultation.
The HP will, if necessary, request evidence from the most appropriate source for your individual case. This could include;
- A report from a health professional involved in your care, such as nurses, health visitors, psychiatric nurses, occupational therapists or physiotherapists,
- A report from your GP,
- A report from an NHS hospital,
- A report from a local authority funded clinic,
Evidence from any other professional involved in supporting you, such as social workers, key workers, care co-ordinators.
This is not an exhaustive list but provides an illustration of the type of people we can approach to get information to help assess the impact of your disability or condition on your daily life. If there is anyone in particular that you’d like us to contact if we need more information, it is important that you make this clear on your ‘How your disability affects you’ form – this will give us the consent we need to be able to write to them if needed. Please provide contact details for these professionals.
Bringing evidence to the consultation
It’s a good idea to submit as much relevant information as possible with your ‘How your disability affects you’ form as this will help us get a better understanding of how your health condition or disability affects you, and it might mean we don’t need to ask you to attend a consultation at all.
However, if you are asked to a face to face consultation you can still bring recent or new evidence along with you to your consultation. This could include any of the information mentioned above as well as:
- Current medication packets or other current medication such as inhalers;
- Medical aids such as walking sticks, hearing aids, glasses and contact lenses;
- Any new information that you’ve received since submitting your forms or which you’ve not sent in already.
All of this information helps to give the HP more information about how your health condition or disability affects you.
Once our HP has written the report, we will send any evidence we have gathered, and copies of any evidence you have brought with you to the consultation, to the DWP along with the report written by the HP. It will all be available for the Decision Maker to use in making a decision on your PIP claim.