Personal Independence Payment (PIP) is being introduced in April 2013 and Atos Healthcare has been selected by the Department for Work and Pensions (DWP) as one of the delivery partners in the UK – excluding the Midlands and Wales which will be delivered by Capita.
It has been suggested that, when bidding for the PIP contract, we stated in our tender document that we were already collaborating with a number of stakeholder organisations about our PIP solution. However this isn’t the case. We have been absolutely clear both in our tender document and with the DWP, that no stakeholder organisation was involved in putting together the tender for PIP.
We have contacted the relevant organisations to explain the context in which they were referenced, both for transparency and to clarify the situation. We welcome a conversation with them, in which they can share their expertise and knowledge with us. Engagement of this kind allows us to improve our service and better understand the needs of our customers.
We respect that disability groups and organisations representing disabled people may choose not to work with us as they don’t wish to be seen in any way to advocate the government policy surrounding PIP or its delivery. However we would, of course, hope that disabled people and their representative organisations would want to work with us to make the delivery of PIP as smooth as possible for those individuals going through the process.
Finally, it’s important to be clear that the introduction of the PIP is a government policy and we have no responsibility for the criteria to determine eligibility, nor will we be responsible for making any benefit decisions.